What is L1 Support?
What is L1 Support? Learn how first-level IT support helps resolve basic technical issues, improves response time, and enhances the overall helpdesk experience.
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June 20, 2025
Knowledge Base
Service Desk
Helpdesk vs Service Desk – Learn the key differences between a helpdesk and a service desk, and discover which IT support model suits your organization best.
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June 20, 2025
What is IT helpdesk?
What is an IT Helpdesk? Explore how IT helpdesks offer technical support for hardware, software, and system issues to improve uptime and user productivity.
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June 20, 2025
What is a Helpdesk?
What is a helpdesk? Learn how helpdesk services provide fast, organized support through ticketing, live chat, and knowledge bases to improve user satisfaction.
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June 20, 2025
What is L1 Helpdesk Support?
Learn what is L1 Helpdesk Support means, its key responsibilities, and how Zenkins delivers efficient L1 support for global businesses across industries.
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June 19, 2025